What's your offer?

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

• Be able to evaluate what your pharmacy has to offer, from the perspective of your customers
• Understand the key services pharmacies can offer, and how they are seen by customers
• Know how to find out what services customers in your area actually want from a pharmacy
• Understand how to market your services so that customers know what your store can provide.